SorakaService
System Integration & Managed Services
Connect the systems you already run, then keep them healthy in production. We replace the point-to-point hacks with a maintainable integration layer and take on the monitoring, alerting, and on-call so your team can sleep.
Problems we solve
You probably recognise at least one of these.
Data lives in five places and agrees in none
The CRM, the ERP, and the finance tool each hold a different version of the truth, and reconciling them is someone's full-time misery.
Every integration is a special case
Point-to-point connections have grown into a web that no one can safely change without something unrelated breaking.
On-call is a coin flip
Alerts fire at 3am with no runbook, and the actual fix lives in one person's memory.
A vendor deprecated an API
And now a workflow the business depends on is quietly failing, with no one watching the error rate.
What you get
Concrete deliverables, not a statement of intent.
An integration layer
Documented connectors and an event pipeline — a message queue or webhooks — instead of brittle point-to-point links.
Monitoring and alerting
Dashboards, alerts that mean something, and runbooks so the on-call person knows what to do at 3am.
SLA-backed operations
Defined response times, a clear escalation path, and a monthly report you can actually read.
Backup and recovery
Restores that have been tested, not backups that merely exist in theory.
Change management
Every production change reviewed, logged, and reversible — no more silent Friday deploys.
Documentation you could leave with
Written down clearly enough that you can bring operations back in-house whenever you choose.
How it works
A short, sequenced engagement.
- 01
Map
We inventory every system, integration, and the data that flows between them, and find the parts held together by hand.
- 02
Stabilize
We put out the fires first: the flaky sync, the missing alert, the manual step that keeps failing.
- 03
Connect
We replace the point-to-point hacks with an integration layer that the next change won't break.
- 04
Operate
We take on-call under an SLA, or set your team up to run it with confidence and a real runbook.
Tech stack
Tools we reach for — chosen per project, never for their own sake.
- Kafka
- RabbitMQ
- PostgreSQL
- Redis
- Terraform
- Kubernetes
- Datadog
- PagerDuty
- REST / GraphQL
FAQ
Questions we hear first.
Something not covered here? We answer within one business day.
Tell us what you are trying to ship.
A short scoping call, a written plan, and a fixed first milestone. We answer within one business day.